Get in Touch with Us
Our Headquarters are in USA, Vietnam
Create. Connect. Grow.
From print-on-demand products to full-stack eCommerce operations — design, marketing, support and technology for brands selling on Amazon, Etsy, Shopify and TikTok Shop.
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About Us
Founded in 2022, DitechPrint Operations Co., Ltd. provides creative, technology, and operational services to businesses in the United States, Vietnam, and other international markets.
Our expertise spans graphic design, video production, product research and development, marketing, customer support, and e-commerce operations. We specialize in developing custom order and warehouse management software, helping businesses streamline workflows and scale efficiently.
From a small, passionate team, we continue to grow by investing in our people and capabilities. By combining creativity, technical expertise, and market insight, we deliver practical value and build lasting partnerships with our clients.
Our Partners
Mission – Vision – Core Values
Our Mission
To help brands sell more, operate leaner, and grow faster across borders. We take on the work behind the storefront — creative, marketing, customer care, and technology — so our partners can focus on building their brand while we deliver measurable results every day.
Our Vision
To become the most trusted operations partner for cross-border e-commerce brands, known for three things: creative that converts, systems that scale, and a team that keeps its word. We aim to prove that a company built in Vietnam can set the global standard for quality and reliability.
Our Core Values
1. Create with purpose
Every design, video, and line of code exists to solve a real business problem. We measure creativity by the results it produces, not by how it looks in a portfolio.
2. Connect, don’t just deliver
We work as an extension of our clients’ teams: clear communication, shared KPIs, and honest feedback in both directions. Long-term partnerships matter more than one-off projects.
3. Grow every day
Markets move fast; so do we. We invest in our people, test new tools, and treat every mistake as data to improve the next release.
4. Own the outcome
Structured processes, clear accountability, and no excuses. When something goes wrong, we fix it first and explain second.
5. Young energy, professional discipline
A dynamic, digitally native team guided by standardized workflows and global standards. Enthusiasm gets things started; discipline gets them done.
Our Services
Design & Creative Services
We deliver professional visual solutions aligned with global branding standards.
Media & Content Production
We create strategic social media content, from video production and creative direction to channel development and content strategy for global brands.
Research & Development
We turn market data and consumer insights into strategic direction, helping brands develop, position, and scale products with confidence.
Operations & Support
We provide end-to-end customer support and operational management, helping global eCommerce brands maintain stability, improve customer experience, and scale with confidence.
Marketing & Advertising Strategy
We manage global performance marketing campaigns to drive measurable growth.
Software & Automation
We develop internal systems and automation solutions for efficient and scalable eCommerce operations.
Leadership Team
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Activities
Year End Party
Mid-autumn Festival
Team Building
Overseas Trip
Badminton Championship
Football Tournament
Why Brands Work With Us
What you get when DitechPrint runs the work behind your storefront.
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One partner, full stack
Design, video, marketing, customer care and software under one roof. One team, one point of contact, one standard of quality.
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Built on cross-border e-commerce
We run Amazon, Etsy, Shopify and TikTok Shop operations every day, so we know what converts, what ships and what gets flagged.
03
Our own software, your workflow
Custom order and warehouse management systems built in-house. Automation that removes manual steps instead of adding tools.
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US standards, Vietnam efficiency
Work delivered to US-market expectations at a cost structure that makes scaling realistic, with support hours that overlap your day.
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Measurable by design
Every engagement starts with clear KPIs and ends with numbers you can check: conversion, response time, cost per order, output volume.
06
A team that grows with you
45+ specialists across 5 departments. Add capacity in weeks, not quarters, without the overhead of hiring and training yourself.
Careers
We are hiring across operations, media, design, technology and sales. Join a team that builds for the US market from Vietnam.
Support Specialist
OperationsFull-time
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Customer Service (CS)
OperationsFull-timeUS hours
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Media Content Creator
MediaFull-time
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Embroidery Designer
DesignFull-time
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AI Engineer
TechnologyFull-time
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Leader Sale
SalesFull-timeTeam lead
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Headquarters:
1509 Meadowcrest Dr, Garland, TX, 75042-5860, United States.
Phone: (+1) 650-889-0027
Email: [email protected]
Vietnam Office:
Block B, The Manor Nguyen Xien, Dinh Cong,
Ha Noi city, Vietnam
Phone: (+84) 936036606
Email: [email protected]